Your relationships are deeply personal. We treat their security that way.
Infrastructure
All stored data is encrypted with AES-256, the gold standard for symmetric encryption used by governments and financial institutions worldwide. Your data is unreadable without the proper decryption keys.
EncryptionEvery connection between your device and Jetwork is protected by TLS 1.3, the latest transport security protocol. This eliminates known vulnerabilities in older TLS versions and ensures forward secrecy.
TransportPremium users can enable zero-knowledge encryption where data is encrypted with a key derived from your passphrase. We never see or store your key. Even under legal compulsion, we cannot access your data.
PremiumWe are pursuing SOC 2 Type II certification to independently verify our security controls, availability, processing integrity, confidentiality, and privacy practices meet the highest industry standards.
Target CertificationChoose where your data lives. We offer data residency in the United States, European Union, and Middle East regions. Your data stays in your chosen region and is never transferred without your explicit consent.
US / EU / MEWe comply with the General Data Protection Regulation and the California Consumer Privacy Act. You have full rights to access, export, correct, and delete your data at any time.
ComplianceEvery customer's data is logically isolated at the database row level with strict access policies. No query can ever return another customer's data, even in the event of an application-level vulnerability.
IsolationEvery access to your data is logged with immutable, tamper-evident audit trails. Enterprise customers can access detailed logs showing who accessed what data and when, enabling full accountability.
MonitoringWe will never sell, rent, or trade your personal data or relationship information to third parties. Your data is used solely to power your Jetwork experience. This is a permanent commitment, not a policy we can quietly change.
CommitmentResponsible Disclosure
We take security vulnerabilities seriously and appreciate responsible disclosure. If you discover a security issue in our platform, infrastructure, or any Jetwork service, please report it to us privately.
Do not disclose the vulnerability publicly until we have had a reasonable opportunity to investigate and address it. We aim to acknowledge all reports within 24 hours and provide an initial assessment within 72 hours.
We do not currently operate a paid bug bounty program, but we recognize and credit researchers who report valid vulnerabilities.